Practical tips for handling conflict 1. Accept it – Come to terms with the fact that conflict is normal so it’s bound to happen on occasions. 2. Turn it round – Try putting yourself in the other person’s shoes. Seeing it from their perspective may well make a difference. 3. Stay calm – Don’t let […]
Practical tips for making the best first impression
Tips to help you make a great first impression 1. Be conscious of how you’re coming across. Think about how you look and sound when you introduce yourself to people. Introducing yourself is something you tend to do the same way every time. So it’s worth making sure you look right and you’re not doing […]
Summary of tips for having a confident walk
Summary of tips for having a confident walk Think about the way you naturally walk. Some people find it helpful to film themselves walking to get an idea of how they look. You may even surprise yourself by discovering that you walk differently to the way you thought you did. What do you need to […]
Summary of techniques for using your hands
Techniques for using your hands to reinforce your message Before you next attend a meeting or have to speak to a group, reflect on what you’re going to say and think about how you will use your hands to reinforce your message. 1. If when you’re speaking you plan to address a number of issues, […]